It could be just short of a year by the time taxpayers have answers as to whether the state implemented its new motor vehicle system appropriately.
The 10-member legislative post audit committee on Tuesday approved an investigation into the implementation of the $40 million system. The system, meant to replace the aged system that handles vehicle tags and renewals, went live May 9 and continues to plague county treasurer’s office staff members and customers because of its reported slowness, corrupted files and complexity.
The scope of the audit was chosen to help the state identify best practices when it comes to system overhauls to avoid similar issues in the future.
“My concern is the implementation,” said Sen. Laura Kelly, D-Topeka. “What I want to know is what happened.”